ACCEPTANCE OF THE PRIVACY POLICY

Thank you for visiting www.needacar.ca (the “Website”), provided to you by Toronto Auto Group (“we” or “us”). We respect the privacy of every individual who visits the Website and are sensitive to privacy issues on the Internet. We believe it is important for you to understand how we handle information about you.

This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect the personal information of our customers and Website users (“you”), describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Website is intended for general audiences and is not specifically targeted to or intended for use by children; we do not knowingly collect personal information directly from children under the age of 13.

By accessing or using the Website, you accept the practices described in this Privacy Policy and consent to our processing of your information as outlined here. We may update this Privacy Policy from time to time. If there are material changes affecting your privacy rights, we will notify you accordingly. Your continued use of the Website or our services after any modification to this Privacy Policy constitutes your acceptance of those changes. This Privacy Policy is incorporated into and forms part of the Website Terms and Conditions of Use, available at www.needacar.ca/terms-of-use.

WHAT INFORMATION WE COLLECT

We collect and use several types of information from and about you, including:

• Personal Information: Information that can reasonably identify you, such as your name, mailing address, email address, telephone number, IP address, username, billing and account information, and any other identifiers we may use to contact you.

• Non-Personal Information: Data that does not directly reveal your identity or relate to an identifiable individual, such as demographic or aggregated data. For instance, we may aggregate usage data to calculate the percentage of users accessing a specific Website feature.

• Usage Information: Information on your interactions with the Website, including login information, IP address, browser type, time zone, and operating system, as well as details on your Website interactions, such as pages visited, response times, and click patterns.

HOW WE COLLECT INFORMATION

Information You Provide to Us

We collect information directly from you in several ways, including:

• In-Store: When visiting our dealership, you may provide contact information, payment information, and other relevant details.

• Online Accounts: If you sign up for an online account, we may ask for details like your username, email address, and payment information.

• Marketing Communications: You may opt into marketing communications by providing your contact information.

• Customer Service: We may collect information when you reach out via phone, SMS, email, chat, or social media platforms.

Information Collected Automatically Through Cookies and Other Technologies

We use cookies and other data collection technologies to track your interaction with the Website. This may include details such as traffic data, location data, logs, and information about your device and internet connection.

The technologies we use for automatic data collection include:

• Cookies: Small files placed on your computer’s hard drive to track activity and preferences.

• Flash Cookies: Used to store information about your preferences and navigation.

• Web Beacons: Used to count users who have visited certain pages or opened emails.

Information From Third Parties

We may also collect information about you from third-party sources, including partners, analytics firms, and public sources, to improve the services we offer.

HOW WE USE YOUR INFORMATION

We use your information to manage our business and maintain our relationships with you. Uses of your information include:

• Presenting the Website and its contents to you.
• Providing information, products, or services you request.
• Administering your purchases, leases, warranties, and recalls.
• Sending you account notices and updates.
• Improving the Website and our services.
• Facilitating interactive features on the Website.
• Delivering relevant advertising to you.

HOW WE SHARE YOUR INFORMATION

We will not rent or sell your information to third parties without your consent. We may share your data as follows:

• With Our Partners: We may share information with our affiliates, service providers, and partners when necessary to carry out business functions.

• Other Disclosures: We may transfer your information to third parties in limited situations, such as complying with legal obligations, protecting our rights, or in connection with a merger, acquisition, or reorganization.

HOW WE STORE AND SECURE YOUR INFORMATION

We take appropriate measures to protect your Personal Information, such as using Secure Socket Layers (SSL) and encryption technology. However, no data transmission is entirely secure, and any information you share is at your own risk.

We retain Personal Information as long as needed for the purposes described in this Privacy Policy or as required by law. Our storage and processing facilities are located in Canada.

YOUR ACCOUNT INFORMATION AND PROFILE/PRIVACY SETTINGS

You can update your account information at any time by logging in to your profile. To unsubscribe from marketing communications, you may click the “unsubscribe link” in our emails or contact us at [email protected].

THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites for reference. Please review the privacy policies of these third parties as we are not responsible for their practices.

GOVERNING LAW

This Website is operated in Ontario, Canada. Any conflict arising from your use of the Website is subject to the laws of the Province of Ontario and the applicable laws of Canada.

HOW TO CONTACT US

If you wish to know the nature and extent of your Personal Information stored in our database or have any questions about this Privacy Policy, please contact us at:

Phone: 1-416-285-6363
Email: [email protected]