FAQs
General Questions
What is Need A Car?
Need A Car is a trusted, Ontario-based used car dealership network with over 25 years of industry experience. We’ve helped thousands of satisfied customers find their ideal certified pre-owned vehicles. Our mission is to always put our customers first by offering high-quality cars, exceptional service, and competitive prices
Where are your used car dealerships located?
Our conveniently located dealerships span across Ontario, including major areas like Toronto, Thunder Bay, Oshawa, New Liskeard, Trenton, and Sudbury. We’re committed to serving drivers province-wide.
Here’s a detailed description of each Need a Car dealership:
Toronto Auto Group (Scarborough, ON)
- Address: 2380 Lawrence Ave E, Scarborough, ON
- Contact: (416) 285-6363
- Details: Offers a wide variety of inspected, reliable vehicles with flexible financing options. Ideal for customers looking for quality pre-owned cars in the Toronto area.
- Google Maps: Visit
Need A Car – Trenton (Quinte West, ON)
- Address: 136 County Rd 33 #1, Quinte West, ON
- Contact: (613) 392-6200
- Details: Specializes in reliable pre-owned cars and personalized financing plans for customers in the Trenton area.
- Google Maps: Visit
Need A Car – Sudbury (Greater Sudbury, ON)
- Address: 2030 Kingsway, Greater Sudbury, ON
- Contact: (705) 524-8300
- Details: Focuses on quality used vehicles and hassle-free financing solutions for customers in the Greater Sudbury region.
- Google Maps: Visit
Need A Car – New Liskeard (New Liskeard, ON)
- Address: 883371 Highway 65 East, New Liskeard, ON
- Contact: (705) 680-2277
- Details: Provides inspected vehicles and easy financing options, catering to a variety of customer needs in the area.
- Google Maps: Visit
Need A Car – Thunder Bay (Thunder Bay, ON)
- Address: 655 Memorial Ave, Thunder Bay, ON
- Contact: (807) 473-9393
- Details: Offers affordable, certified pre-owned vehicles with tailored financing options for every customer.
- Google Maps: Visit
Need A Car – Oshawa (Oshawa, ON)
- Address: 170 Bloor St E, Oshawa, ON
- Contact: (905) 436-5100
- Details: Provides a diverse selection of pre-owned vehicles and specialized car loan assistance, regardless of credit history.
- Google Maps: Visit
Each dealership is committed to making car ownership accessible and stress-free, offering financing solutions for all credit situations.
How do I contact Need A Car?
You can reach our friendly customer support team by phone, email, or through our online live chat. For direct contact details, please visit our Contact Us page and get personalized assistance today.
What types of vehicles do you sell?
At Need A Car, we offer an extensive selection of certified pre-owned vehicles, including quality sedans, family-friendly SUVs, rugged trucks, and more. Each vehicle undergoes a thorough inspection to ensure you’re getting the best value and reliability.
Buying Process Questions
Can I browse your vehicle inventory online?
Absolutely! Our extensive online inventory allows you to compare makes, models, trims, and prices. Find the perfect certified pre-owned car that matches your lifestyle and budget on our Inventory page.
What should I bring when buying a car?
Do you accept car trade-ins?
Yes, we do. Trading in your current vehicle is a great way to save on your next purchase. Use our trade-in evaluation tool to quickly estimate your vehicle’s value and get one step closer to driving home your next car.
Do you offer warranties on your vehicles?
Yes, we provide extended warranty options for added peace of mind. Contact our sales team to discuss the best warranty package that suits your needs and budget.
Financing and Credit Questions
Can I get a car if my credit score is bad?
Absolutely. Need A Car specializes in helping all customers, including those with bad credit, no credit, or even past bankruptcy issues. We’re here to help you rebuild your credit and secure flexible financing terms.
What is in-house financing, and how does it work?
Our in-house financing is offered through our subsidiary, Total Auto Finance, ensuring a faster and easier approval process. In fact, 99% of auto loan applications get approved through our efficient eligibility checks. Get Pre-Approved Now to start your journey.
How can I apply for an auto loan online?
Applying online is simple and secure. Complete our online financing application form, and you could receive approval within minutes, making it easier than ever to drive away in your new certified pre-owned vehicle.
What documents do I need for auto loan approval?
You’ll need a valid, government-issued ID, proof of income, and proof of residence. In some cases, additional documentation may be required depending on your individual financial situation.
Can I get pre-approved for a car loan?
Yes! Our pre-approval process is quick and convenient. Start online or visit one of our Ontario dealerships for tailored support and expert guidance.
What does loan/finance assistance mean at Need A Car?
Our comprehensive loan assistance services include personalized payment plans and expert guidance to make car ownership affordable. On-time repayments can also help you rebuild and improve your credit score, ensuring long-term financial stability.
Post-Sale and Maintenance Questions
What after-sales services do you offer?
Our Total Auto Service centers provide top-tier maintenance, repairs, and ongoing support. You can also extend your warranty coverage for additional protection. We’re here to help keep your car running smoothly for years to come.
What should I do if I encounter an issue with my car after purchase?
Simply contact our dedicated customer service team or visit your nearest Total Auto Service center. We’re committed to resolving any issues quickly and ensuring your satisfaction long after you’ve driven off the lot.
Can I schedule a service appointment online?
Yes! Use our online service appointment scheduling system for convenient booking at your preferred time and location.
Selling or Trading-In Your Vehicle
What is my car’s resale value?
Get a quick estimate using our trade-in evaluation tool. This helps you understand your car’s market value and maximize your return when trading in or selling.
Can I sell my car as-is?
Yes, we accept as-is vehicles. Visit one of our Ontario locations for a personalized evaluation, and let our experts guide you through a smooth selling process.
What are the terms for a vehicle exchange or trade-in?
Our experienced team will provide clear guidance on the requirements, paperwork, and any additional steps needed. We strive to make every trade-in or exchange as transparent and hassle-free as possible.
Online and Account Questions
How often is your vehicle inventory updated?
We update our online vehicle listings daily. With new arrivals and top deals added frequently, subscribing to our newsletter ensures you’ll never miss out on the latest offers.
Can I book a test drive online?
Yes! From browsing our inventory and applying for financing to scheduling a test drive, you can handle it all online for a seamless, hassle-free experience.
Additional Questions
What is Certified Pre-Owned?
A certified pre-owned vehicle at Need A Car is rigorously inspected, serviced, and meets strict quality standards. It’s your guarantee of driving away in a safe, reliable, and high-quality used car.
What is the 150+ inspection?
Our 150+ point inspection is a comprehensive quality check that ensures every aspect of the vehicle—from engine performance to interior comfort—meets our high standards for safety and reliability.
Do you offer vehicle delivery?
Yes, we offer vehicle delivery services under specific terms and conditions. Contact our sales team to learn more about how we can get your car delivered right to your doorstep.
How much can I get for my used vehicle?
Use our trade-in tool or visit one of our Ontario locations for an in-person evaluation to determine how much you can get for your pre-owned car, truck, or SUV.
What is your return policy?
For details on returns or exchanges, please reach out to our sales team. We’re here to find a solution that leaves you satisfied with your purchase.
How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter and follow Need A Car on social media for instant updates on fresh inventory, special financing offers, and ongoing promotions.
With Need A Car, finding a certified pre-owned vehicle in Ontario has never been easier. From quick online pre-approvals to flexible financing for all credit situations, our goal is to help every customer find the perfect car. Contact us today or explore our online inventory to get started.
